Privacy Policy
Effective Date: December 10, 2025
Hebei Yaotu Import & Export Co., Ltd. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, hbytu.com (the "Site"), and engage with our B2B pet supplies services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
As a B2B supplier, we primarily collect information necessary to facilitate business transactions and communication. We may collect:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, telephone number, and company name, which you voluntarily give to us when requesting quotes, placing orders, or contacting us.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data: Financial information related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. (Note: We use secure third-party payment processors and do not store full credit card details on our servers).
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Process and manage purchases, orders, payments, and other transactions.
Fulfill requests for OEM/ODM customizations and sample shipments.
Respond to your customer service requests and provide support.
Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
Improve our website structure, SEO, and overall user experience.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, logistics and shipping (e.g., DHL, FedEx), data analysis, email delivery, and hosting services.
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
4. Tracking Technologies (Cookies)
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy. You can set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
5. GDPR & CCPA Compliance (Your Privacy Rights)
Depending on your location, you may have specific rights regarding your personal information:
For EU Residents (GDPR): You have the right to request access to your data, correction of inaccuracies, deletion of your personal data ("right to be forgotten"), and the right to restrict or object to our processing of your data.
For California Residents (CCPA): You have the right to know what personal data is collected, the right to request deletion of your personal data, and the right to opt-out of the sale of your personal data (Note: We do not sell your personal data to third parties).
To exercise any of these rights, please contact us using the information provided below.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
Hebei Yaotu Import & Export Co., Ltd.
Shijiazhuang City, Hebei Province, China
Email: paulrrrg@gmail.com
Website: hbytu.com