Company & Core Offerings

Q1: What kind of pet supplies do you manufacture and export?

A: As a professional B2B supplier, Hebei Yaotu Import & Export Co., Ltd. offers a comprehensive range of premium pet products. Our main categories include pet beds, cat trees, dog leashes/harnesses, interactive toys, cat scratchers, cat villas, pet care tools etc. We also supply niche products like exotic pet accessories.

Q2: Do you offer eco-friendly and sustainable pet products?

A: Yes, sustainability is a core focus for us. We offer customized solutions using eco-friendly materials such as Vegetable Tanned Leather and RPET (Recycled PET) fabrics to meet the growing demand for green products in the US and European markets.

Orders & Customization

Q3: What is your Minimum Order Quantity (MOQ)?

A: We understand that market testing is crucial for our clients, so we offer highly flexible MOQs. For our standard in-stock items, we support very low starting quantities. For OEM/ODM custom orders, the MOQ depends on the specific materials and design, but we always strive to keep it as accessible as possible to help you grow your brand.

Q4: Do you provide OEM/ODM services?

A: Absolutely. We provide end-to-end OEM and ODM services. Whether you need custom logos, bespoke packaging, specific colors, or entirely new product designs based on your blueprints, our team can bring your vision to life.

Samples & Lead Time

Q5: Can I get a sample before placing a bulk order?

A: Yes, we highly encourage clients to evaluate our quality firsthand. We charge a nominal upfront fee for samples and shipping. However, this sample fee is fully refundable and will be directly deducted from your official bulk order.

Q6: What is your standard production lead time?

A: Thanks to our highly optimized supply chain in Hebei, our turnaround times are significantly faster than the industry average. Standard orders typically take 10 to 25 days to complete, depending on the order volume and customization level. For urgent project requirements, we also offer expedited production options.

Payment & Shipping

Q7: What payment methods do you accept?

A: For bulk B2B orders, we typically accept T/T (Telegraphic Transfer) etc.

Q8: What shipping options do you provide?

A: We offer flexible shipping solutions tailored to your timeline and budget. We regularly ship to Europe and the Americas via Sea Freight (FCL/LCL), Air Freight, and Express delivery (DHL, FedEx, UPS). We can accommodate various trade terms including FOB, CIF, and DDP (door-to-door).